Support

How to reach us

Email: support@tevik.ai
Phone: +359 877 444 575

Business hours: Monday – Friday, 09:00 – 18:00 (Europe/Sofia).

How to report a problem

Write to support@tevik.ai and describe:

• your device and model (for example Samsung TV, Android, iPhone)
• the application version, if you know it
• what happens and what you expected to happen
• when it started

Response time

We reply within one business day. For issues that stop the application from working, we aim to reply the same business day.

Other

Personal data questions: privacy@tevik.ai
General and commercial enquiries: admin@tevik.ai